Terms, Shipping, Exchange & Privacy Policy
1. Nationwide Shipping & Delivery
Orders dispatch in protective signature packaging and arrive within 2 to 4 business days across all Egyptian governorates. Complimentary shipping applies automatically on orders above 3,000 EGP. Every shipment receives a live visual tracking link.
2. 14-Day Exchange & Return Guarantee
Clients may exchange or return unused items in original packaging within 14 days of delivery. Any manufacturing defect is replaced immediately at zero cost through our Cairo concierge (Customerservice@berrycups.com / +201514138205).
3. Privacy & Data Protection
Client names, phone numbers, emails, and delivery addresses are strictly confidential and used exclusively for order fulfillment, tracking notifications, and requested Berry. private client privileges. We never sell or share personal data with third-party advertisers.